Refund Policy
Last Updated: April 2, 2025
1. Overview
At Assignmentify, we are committed to ensuring your satisfaction with our educational tools and services. This refund policy outlines the terms and conditions for refunds and is designed to be fair and transparent.
2. Free Tools and Calculators
Most of our GPA calculators and educational tools are provided free of charge. As these are free services, they are not subject to refunds.
3. Premium Services
For our premium services and paid tools, the following refund policy applies:
3.1 Eligibility for Refunds
You may be eligible for a refund if:
- You have experienced technical issues that significantly impair the functionality of the paid service, and our support team has been unable to resolve these issues within a reasonable timeframe.
- The service provided does not match the description provided at the time of purchase.
- You request a refund within 14 days of the purchase date (our satisfaction guarantee period).
3.2 Refund Process
To request a refund:
- Contact our support team at support@assignmentify.com with your purchase details.
- Include your order number, date of purchase, and the reason for requesting a refund.
- Our team will review your request and respond within 3 business days.
- If approved, refunds will be processed to the original payment method within 5-10 business days.
3.3 Non-Refundable Items
The following are not eligible for refunds:
- Services that have been fully delivered and completed as described.
- Requests made after the 14-day satisfaction guarantee period has expired.
- Services where the terms of use have been violated.
- Subscription services that have been used for more than 50% of the subscription period.
4. Subscription Services
For subscription-based services:
- You may cancel your subscription at any time through your account settings or by contacting customer support.
- Cancellations will take effect at the end of the current billing cycle.
- Prorated refunds for unused portions of your current billing cycle may be considered on a case-by-case basis.
5. Contact Us
If you have any questions about our refund policy, please contact us:
- Email: support@assignmentify.com
- Contact Form: Contact Us
6. Changes to This Policy
We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services following any changes indicates your acceptance of the new terms.