Legal

Our policies, in plain English

Last updated June 22, 2026.

Money-back guarantee

If a session or worked solution does not match what we agreed and follow-ups cannot resolve it, you are entitled to a full refund.

Eligibility

Refunds apply when a delivered session or solution materially differs from what we agreed and follow-up help has not resolved the issue.

How to claim

Open a dispute from your dashboard within 14 days of delivery. Our trust team responds within one business day.